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1.We only accept PayPal.
2.PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account
3.Payment must be made within 3 days of the auction end time. Non-Paying bidders will be reported.
4.Our eBay account automatically open a dispute for a unpaid item, when we don't receive your payment after 4 days.
United States Lower 48 States
PR, HI, AK, GU, VI, PO Box, APO, FPO
All Other Foreign Countries
- Orders are shipped within 2 business days after FULL payment has been received. Due to recent policy changes, we no longer offer combined shipping on multiple orders. Sorry for any inconvenience.
- IMMEDIATE NEGATIVE FEEDBACK SOLVES NOTHING! If there are any problems with the item(s) you received please feel free to contact us through eBay messages or phone calls. We will try our best to help you resolve any issues you may have with the item(s) especially if the item(s) were damaged during shipping.
***The above transit time is based on business days*** If delivery is delayed during holiday seasons or because of weather conditions, it is out of our control and may take longer than normal for your package(s) to arrive.
- For security reasons and eBay policy, we ship to your verified PayPal address. We are not responsible for any wrong or invalid addresses or for re-routing packages to a new address.
- ForPO Boxand United States territory anywhere outside of the United States mainland(ex. Puerto Rico, Hawaii, Alaska, Guam, Virgin Islands, MP, etc)please refer to "PR, HI, AK, GU, VI, PO Box, APO, FPO".
- "PO Box and Other US Territory"- Please select USPS Priority Mail during check out for shipping, if you select standard shipping service, your order WILL NOT BE SHIPPED until we can verify and modify to the correct shipping service or collected the right amount of shipping.
-Military Address:Same shipping price as PO Box and Other US Territory.
- If the amount of shipping you paid does not match the charges for your location, your item will be held until we received the correct shipping charges.
**** AttentionCANADABuyers: The shipping charge above is the total you are paying for the item. There are no brokerage fees or duty tax, we have already prepaid those fees for you!!****
1.DOWNSHIFT MOTORINGproducts require professional installation, we are not responsible for installation. If the
2. If your item is damaged or defective upon receiving, we will pay for your return/exchange and we will be responsible
3. You may return/exchange any unopened products in resellable condition, we do not pay for shipping. After we rece ive
All return and cancellation shipping and handling fees of all the orders are non-refundable.
5. All returns due to buyer's mistake will be charge a 15% restocking fee.
6. No returns will be accepted after 30 days of date of purchase. (Unless special warranty or policy is stated in item
*** If we made a mistake by shipping the wrong item/quantity, we are responsible for return shipping, and sending you the
We will try our best to assist all of our customers, however, if you are having technical issues, we strongly recommend our customers to seek professional installation first.
Office Hours: Monday to Friday 9:30AM-5:30PM PST
Email: Please Use E-Bay's E-mail SystemAll emails will be answered in the order they were received, every message will be answered within 1-2 business days.
We will try our best to get to you as soon as we can!
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